LeadsConcierge AI
The moment a new inquiry arrives, LeadsConcierge AI calls and texts it, qualifies it, and connects or books the ones who are ready — day or night, automatically. Faster responses mean far more of those leads turn into real conversations.
No missed calls
Every inquiry answered, day or night.
LeadsConcierge AI
“Hi Maria, this is the assistant for Bennett Group. I understand you’re looking for a new home — could you tell me a bit about what you’re hoping to find?”
Today 11:46 AM
What it is
LeadsConcierge AI is Evocalize's automated call-and-text capability for real estate and mortgage. The moment a new inquiry arrives from one of your programs, it calls and texts the lead, understands what they need, and either connects them to you live or books them onto your calendar.
It comes with the program rather than as something to run yourself. There is no dialer to staff, no script to write, and no lead that waits on you to find a free minute.
Every marketing program ends at a moment: someone reaches out. What happens in the minutes right after decides whether that spend turns into a conversation or a name nobody reached in time.
Leads contacted within five minutes are 100x more likely to connect and 21x more likely to convert than those reached an hour later. Most inquiries land after hours or mid-showing, when nobody can pick up. LeadsConcierge AI always can.
Casual browsers and information seekers look identical to serious buyers in a lead form. A short conversation is what tells them apart, and it is the one thing a form can never do.
The programs you are running generate the lead. What happens in the minutes after decides whether that spend turns into a conversation or a name nobody reached in time.
How it works
LeadsConcierge AI is not a step you run. It is what the plan does for you the instant an inquiry arrives, so the golden hour never depends on who happens to be free.
No delays, no missed windows. LeadsConcierge AI calls the lead within seconds, in your name, whether the inquiry lands at 2pm on a Tuesday or 2am on a Sunday.
A natural conversation surfaces intent, urgency, and financial readiness. Casual browsers and information seekers get filtered out, without costing you an hour of your day.
Available and a lead wants to talk now? They transfer to you in real time. Not available? LeadsConcierge AI books them directly onto your calendar and hands you a summary of who they are and what they need.
LeadsConcierge AI calls and texts for up to 30 days until the lead is ready to talk. Every attempt and every transcript logs on the lead, and feeds LeadsIntelligence AI so your targeting keeps sharpening.
Nothing lost
Every call and text logged on the lead.
LeadsConcierge AI activity
Leads managed
89
Total activities
1.3K
Calling soon
57
Transferred
19
What it handles
The conversation matches the inquiry. A listing question gets a listing conversation. A down payment assistance question gets a loan conversation, from a system that already knows which program sent the lead.
For real estate agents
Every buyer who reaches out about a property gets called and texted before the showing window closes.
Weekend traffic gets a confirmation and a qualifying conversation, not a name on a sign-in sheet.
Past clients and warm contacts who re-engage get the same instant follow-up as a brand-new lead.
A homeowner exploring a listing gets a real conversation started, not a missed call and a guess at what they wanted.
For mortgage loan officers
The borrowers who need the most guidance get an immediate, patient conversation instead of a form that goes quiet.
Rate-sensitive borrowers get called while the offer is still on their mind, not after the moment passes.
LeadsConcierge AI asks the right qualifying questions and routes the borrowers who actually fit the programs.
Leads from a RESPA-compliant co-marketing program are qualified and routed to both partners at once.
Co-marketed inquiries between an agent and a loan officer are qualified the same way and routed to both partners at once. Read how the RESPA-compliant co-marketing network works.
What changes
Nothing about your marketing changes. What changes is what happens the moment someone responds to it.
100x
more likely to connect when a lead is contacted within five minutes
| Without LeadsConcierge AI | With LeadsConcierge AI Included in your programs | |
|---|---|---|
| Response time | Whenever you get a free minute | Under ten seconds, day or night |
| Qualification | You find out during the callback | Intent, urgency, and budget captured before you pick up |
| After hours & weekends | Voicemail, and hope they call back | Answered live, with nobody waiting |
| Persistence | One or two callback attempts | Calls and texts for up to 30 days |
| What you get | A phone number and a hope | A transcript, a qualification, and a booked time |
| Compliance | Manual, and agent-dependent | Built-in industry guardrails on every conversation |
Built into your Evocalize programs. Nothing for your brokerage or lender to set up.
Where it fits
A shared call center reads the same script to your competitors. LeadsConcierge AI is the other model: every conversation happens in your name and leaves you with a record that is only yours.
Every call and text happens in your name, on your brand — not a shared call-center script reused across competitors.
Booked appointments land on your calendar with a full summary attached, not a callback slip you have to decode.
Every conversation is transcribed and logged on the lead, so nothing said gets lost between you, your team, and your CRM.
Every conversation feeds LeadsIntelligence AI, so scoring and targeting keep sharpening with every call.
The page a ready lead lands on, and the video that brought them there, are built the same way, and every conversation feeds the scoring in LeadsIntelligence AI. See SmartSite and ListingMotion, or the full capability set on the platform overview.
Real leads, converted before they went cold
1,335% ROI
$3,064 in programs turned into $44,000 in commissions by acting on new inquiries within five minutes.
Jasmina Law
eXp Realty
153 inquiries
54,900 impressions and 1,200 clicks from listing ads, without babysitting them all day.
James Hemphill
eXp Realty
$1.5M
Two pre-approvals totaling ~$1.5M in volume in his first three months back with Evocalize.
Oscar Campa
Guild Mortgage
For agents and loan officers
For teams, brokerages, and lenders
Got questions?
LeadsConcierge AI is Evocalize’s automated call-and-text capability for real estate and mortgage. The moment a new inquiry comes in from one of your Evocalize programs, it calls and texts the lead, has a natural conversation to understand their intent and readiness, and either connects them to you live or books them directly on your calendar.
It is built into specific Evocalize programs rather than sold as a separate service, so there is nothing to configure. It engages the instant the program generates a lead.
Yes. LeadsConcierge AI conducts natural, conversational outreach on your behalf, no human rep required. It stays on-topic, asks the questions you would ask, and sounds professional every time.
Within seconds of the inquiry arriving, any time of day. Leads contacted within five minutes are 100x more likely to connect and 21x more likely to convert than those reached an hour later, so the speed is not a nicety, it is most of the outcome.
While other agents and loan officers are still checking their email, LeadsConcierge AI has already qualified the lead and either connected them or locked in a meeting on your calendar.
LeadsConcierge AI calls and texts for up to 30 days until the lead is ready to talk, leaving voicemails along the way. Every attempt and every transcript is logged on the lead inside your Evocalize dashboard, so nothing about the conversation is ever lost.
No. It handles the instant first conversation, the one that has to happen in the first few minutes, so that by the time you talk to someone, they are already qualified and ready. The relationship, the expertise, and the close are still yours; LeadsConcierge AI just makes sure nobody goes cold waiting for it.
Yes. Every conversation runs on industry-specific training and guardrails built for housing and mortgage, and it stays aware of which Evocalize program and message brought the lead in, so outreach is relevant and on-brand rather than generic.
Leads from a RESPA-compliant co-marketing program between an agent and a loan officer are qualified the same way, then routed to both partners at once. Read how the co-marketing network works.
Yes. Every call and text, along with the transcript and the qualification, flows into your Evocalize dashboard and through to the CRM connectors Evocalize supports, including Follow Up Boss, Total Expert, and Salesforce, so your team sees it where they already work.
LeadsConcierge AI is built into specific Evocalize programs at no extra charge; when a qualifying lead comes in, it engages automatically with nothing extra to buy or set up. Creating an Evocalize account is free with no monthly platform fee for individuals; you pay for the program spend behind the marketing you run.
Team, brokerage, and lender-wide deployment can be enabled across the organization; that is priced with your deployment.
Run a program and LeadsConcierge AI is already answering for it. Every inquiry gets the same instant conversation, day or night.
